Frequently Asked Questions

PTFB Pro Technical Help

Help with common questions related to the use of PTFB Pro, our macro recorder and automation assistant.

Further Articles

  1. Automatic/silent install command line options  
  2. Can I do other things (e.g. browsing) while a macro is playing?  
  3. Can't find PTFB Pro's icon in the system tray?  
  4. Error when sending email via  
  5. High CPU on Windows 10 Creators Update  
  6. How do I configure a macro (i.e., set of keystrokes) to type my name, address, and phone number, regardless of which app I'm in?  
  7. How do I find out how many days are left on the trial?  
  8. How do I get PTFB Pro to log off my Windows account automatically at a certain time?  
  9. How do I stop a macro while it's running?  
  10. How do I upgrade to the latest version?  
  11. How to bypass the Windows 10 lock screen to press buttons automatically  
  12. How to define a hotkey for enabling/disabling PTFB  
  13. How to set different recipients for email notifications  
  14. I am moving PTFB Pro to a new server and need to transfer the settings and license. How do I accomplish this?  
  15. I told PTFB Pro not to show a confirmation screen again - how do I get it back?  
  16. I want to import targets from an old PTFB installation. How do I do it?  
  17. I want to move PTFB Pro to my new computer, but I don't know how to do it  
  18. I've password-protected PTFB Pro, but I've forgotten the password  
  19. I've set a macro to repeat, but it only plays once when I trigger it manually?  
  20. I've used "By Prompt" checking - the text IS in the dialog, but PTFB Pro doesn't see it?  
  21. My macro triggers OK, but doesn't always do the right thing  
  22. Please tell me how to have PTFB minimized at startup. It loads but I always see it. I want it to be minimized to the tray w/o me having to push a button.  
  23. PTFB Pro and high DPI on Windows 8, 7 and Vista  
  24. PTFB Pro is seeing the target, but is failing to take appropriate action  
  25. PTFB Pro is too slow / takes too much cpu time  
  26. PTFB Pro isn't working on some target windows  
  27. PTFB Pro pressed the target once, but hasn't done it since?  
  28. PTFB Pro runs macros automatically when it starts  
  29. PTFB Pro won't press anything! (Zone Alarm and other protection software)  
  30. PTFB stops working when I close my Remote Desktop session  
  31. Sometimes PTFB Pro consumes a lot of cpu  
  32. The performance benefits of “Fire only if window belongs to program”, “Match window type”, and “Match window size”  
  33. Why can't I set F12 as a hotkey?