Frequently Asked Questions

Error when sending email via

If you receive an error when testing PTFB's ability to send notification emails through a gmail account ( please ensure that you are using all the correct settings - particularly the port number. Old versions of PTFB could only send secure mails via SSL, which requires port 465; newer releases can now use TLS but this necessitates changing the port to 587.

As things currently stand, the correct settings for gmail are:

Port: 587
Connection type (Advanced settings): STARTTLS
SSL/TLS Version: OS Default

Also (obviously) check that you have provided a valid account name (your gmail email address) and password.

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Last Updated 2 years ago

Help Topics

  • PTFB Pro