TLHouse SupportWelcome to the support center for PTFB PRO, COLORCACHE and PROMPTPAL.
In order to streamline support requests and better serve you, we utilize a support ticket system. Every support request is assigned a unique ticket number which you can use to track the progress and responses online.
Our responses will be emailed to you from firstname.lastname@example.org, so please add that address to your email filter's white-list.
Note: For LogMeister/EventMeister support, please click here.
- Reseller buying on behalf of a customer - can the license name be customized?
- "For some reason, your key was not accepted" error when entering license key.
- Can I upgrade to the latest version?
- How do I upgrade to the latest version?
- How do I configure a macro (i.e., set of keystrokes) to type my name, address, and phone number, regardless of which app I'm in?